{"id":11,"date":"2026-10-31T09:24:56","date_gmt":"2026-10-31T09:24:56","guid":{"rendered":"https:\/\/oncetech.co.za\/?page_id=11"},"modified":"2026-10-31T09:24:56","modified_gmt":"2026-10-31T09:24:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/oncetech.co.za\/?page_id=11","title":{"rendered":"Terms &#038; conditions"},"content":{"rendered":"<p class=\"ot-updated\">Last updated: 31 October 2026<\/p>\n<h2>1. About these terms<\/h2>\n<p>These terms govern your use of this website and any purchase or quote request made through it. The website is operated by [REGISTERED COMPANY NAME] (Pty) Ltd, trading as Oncetech (&#8220;we&#8221;, &#8220;us&#8221;), registration number [REG. NO.], VAT number [VAT NO.]. By using the website you agree to these terms.<\/p>\n<h2>2. Information required by section 43 of ECTA<\/h2>\n<table>\n<tbody>\n<tr>\n<th>Full legal name<\/th>\n<td>[REGISTERED COMPANY NAME] (Pty) Ltd<\/td>\n<\/tr>\n<tr>\n<th>Registration number<\/th>\n<td>[REG. NO.]<\/td>\n<\/tr>\n<tr>\n<th>Directors<\/th>\n<td>[DIRECTOR NAME(S)]<\/td>\n<\/tr>\n<tr>\n<th>Physical address (also address for service of legal documents)<\/th>\n<td>[PHYSICAL ADDRESS], Centurion, Gauteng<\/td>\n<\/tr>\n<tr>\n<th>Telephone<\/th>\n<td>[PHONE NUMBER]<\/td>\n<\/tr>\n<tr>\n<th>Email<\/th>\n<td>[SUPPORT EMAIL]<\/td>\n<\/tr>\n<tr>\n<th>Website<\/th>\n<td>Oncetech<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>3. Prices and availability<\/h2>\n<p>All prices are in South African Rand and include VAT at 15%, unless stated otherwise. Delivery fees are shown at checkout. Stock levels are updated from our suppliers several times a day but are not guaranteed until your order is confirmed. Despite our care, a price or description may be shown incorrectly; if so, we will contact you before processing the order, and you may cancel without charge.<\/p>\n<h2>4. Orders and quotes<\/h2>\n<p>Submitting an order or quote request is an offer to buy. A contract is concluded only when we confirm the order in writing and payment has cleared. We may decline an order, for example where stock is unavailable or a price was displayed in error, in which case any amount paid is refunded in full.<\/p>\n<h2>5. Payment<\/h2>\n<p>Payment methods are shown at checkout. Card payments are processed by a PCI-DSS compliant payment provider; we never see or store your full card details. EFT orders are held for 3 business days pending proof of payment.<\/p>\n<h2>6. Delivery<\/h2>\n<p>Delivery is described on our <a href=\"\/delivery\/\">Delivery information<\/a> page. Risk in the goods passes to you on delivery. Ownership passes once payment has been received in full.<\/p>\n<h2>7. Cancellations, returns and warranty<\/h2>\n<p>See our <a href=\"\/returns\/\">Returns &amp; refunds<\/a> and <a href=\"\/warranty\/\">Warranty<\/a> pages, which form part of these terms.<\/p>\n<h2>8. Product information<\/h2>\n<p>Product images and specifications are supplied by manufacturers and distributors and are for illustration. Manufacturers may change specifications, packaging and colours without notice. Please confirm critical specifications with us before ordering.<\/p>\n<h2>9. Limitation of liability<\/h2>\n<p>To the extent permitted by law, including the CPA, we are not liable for indirect or consequential loss, loss of data or loss of profit arising from the use of products bought from us or from use of this website. Nothing in these terms limits rights you have under the CPA that cannot be waived.<\/p>\n<h2>10. Privacy<\/h2>\n<p>We process your personal information as set out in our <a href=\"\/privacy-policy\/\">Privacy policy<\/a>.<\/p>\n<h2>11. Governing law and disputes<\/h2>\n<p>These terms are governed by the laws of the Republic of South Africa. If you have a complaint, please contact us first at [SUPPORT EMAIL]. You may also approach the Consumer Goods and Services Ombud (CGSO) or the National Consumer Commission.<\/p>\n<h2>12. Changes<\/h2>\n<p>We may update these terms from time to time. The version on the website when you place an order applies to that order.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 31 October 2026 1. About these terms These terms govern your use of this website and any purchase or quote request made through it. The website is operated by , trading as (&#8220;we&#8221;, &#8220;us&#8221;), registration number , VAT number . By using the website you agree to these terms. 2. Information required by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oncetech.co.za\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oncetech.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oncetech.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oncetech.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oncetech.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":0,"href":"https:\/\/oncetech.co.za\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/oncetech.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}